The food hub benchmarking report illustrates ‘how’ food hubs are managing their businesses, and highlights the Key Performance Indicators (KPIs) that food hub owners, managers, and operators can use to manage their business and increase their profitability.
This report is not intended to be a ‘state of the food hub sector’ report, as it encompasses only 50 food hubs that were in operation in 2017, which is just a small cross-section of the sector. It’s not intended to be a description of ‘what’ food hubs are doing, as there have been many good studies covering this ground (for example, the MSU/Wallace Center Food Hub Survey). However, it can serve as a valuable resource for food hubs to better understand how they can improve the function of their businesses.
Any business, even mission-driven organizations, can’t be sustainable without sound financial management. A well-run food hub is a sustainable business in more ways than one: not only does it cover expenses and meet debt obligations, it reinvests in growth, evolution, and mission impact. A better understanding of food hub KPIs gives owners and managers the ability to plan, to set goals, and to achieve their mission.